5 ways to creatively solve organisational problems
Understand the issue
You can’t solve a problem without truly understanding what it actually is. This is often less straightforward than it might immediately appear. For example, the problem might, on the surface, amount to a supplier that consistently pushes deadlines, but the underlying issue might in fact be a company’s own convoluted logistics processes. Breaking down an issue, and taking the time to investigate it in more depth therefore provides a better base for tackling a problem.
Don’t settle for conventional
It is an act of short-sighted self-confidence to believe that one course of action can provide an adequate answer to every problem. Creative problem-solving entails that you look at each issue afresh, without a pre-judgment of ‘how it should be done’. A manager should be open to always trying a new approach, and should be ready to apply their experience in a different way.
The old adage that two heads are better than one is tried, but generally true. If a problem affects your whole team, it makes sense to involve them in coming up with solutions. The insight they can provide – because, perhaps, of direct experience with the issue - is invaluable, while the opportunity to bounce ideas off another person can help refine new, creative approaches.
Take a step back
Sometimes the best way to find a solution is to take a step back from the issue and work on something else. Distance from an immediate crisis is important for gaining a broader perspective, and is very helpful for providing space for a manager to rationally work through a problem.
Seek outside advice
As a manager, it is not always easy to ask for help from elsewhere. However, taking advice from someone divorced from a problem and its drama can help provide a useful (and often calmer!) insight into how you might best approach it.
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