Police – “Providing the Abu Dhabi traffic police with communication skills for a multicultural society” [Developing over 1500 police officers]

As Abu Dhabi becomes one of the premier tourist locations in the world, and the residents continue to become even more diverse in their cultural origins, the traffic police of Abu Dhabi realized the necessity for their Force to further enhance their communication skills to provide world-class customer service to their many varied stakeholders.

The Institute of Continuing Studies (ICS) at Abu Dhabi University (ADU) was in an ideal position to provide a fully customised language and communication skills program, delivered for each group within a two week intensive period, drawing from actual on-the-job requirements and competencies.

Exceptional teachers and a unique team of materials developers created an English for Specific Purposes (ESP) course to allow the Traffic Police of Abu Dhabi to support the development of Abu Dhabi with increased confidence and ability.

Summer Challenge Program 2009 [Almost 2000 High School students enrolled on ICDL and English Language course]

In 2009, ADUKG’s Institute for Continuing Studies (ICS) and Business Support Services Team (BSST) hosted just under 2000 Emirati and expat high school students at its Abu Dhabi and Al Ain campuses as part of the Abu Dhabi Education Council’s (ADEC) Summer Challenge Program.

HE Dr. Mugheer Al Khaili, Director General of ADEC, described the program in this way: “Summer Challenge is about improving learning outcomes and providing a variety of positive learning experiences for senior students that improve their knowledge, skills and attitudes in key subject areas.” In recognition of the excellent working relationship between ADEC and ADUKG, he said “We work in cooperation because together we can make a real difference to education in the Emirate. Summer Challenge is a good example where cooperation between us has very positive outcomes for our students.”

Director of ICS Dave McHardy remarked “We have recruited instructors from around the world to provide students with unique five-week programs in English and Information Technology. The programs are interactive and innovative and offer participants an excellent blend of learning and fun.”

CNIA – “Providing the core skills necessary to those who protect the national infrastructure” [Over 500 security officers developing core skills]

The Critical National Infrastructure Authority provides security services at all UAE facilities that play critical roles in national infrastructure. The people hired for these Security Officer Positions are often young, inexperienced, not well educated, and lacking the basic communication and technical skills needed to perform their duties effectively.

TIn response to this situation, the Abu Dhabi Knowledge Group conducted a thorough needs analysis which included “shadowing” CNIA staff while on-duty in order to ascertain the specific requirements and conditions of the jobs being performed. In less than a month, ADKG analyzed the needs, custom-designed a program for CNIA recruits and personnel, and established a campus at the UAE Military’s Sweihan Base.

Tawteen – “Creating a perfect fit between UAE national job seekers and sustainable employment” [Over 2000 UAE nationals have completed their training]

To address the targets set for Emiratization, the Abu Dhabi Emiratization Council was faced with a serious backlog of nationals from all backgrounds seeking career guidance and support.

The Institute for Vocational Development (IVD) was established to pioneer a new approach to meeting sector skills needs, working closely with ADEC and international partners. A team from Pearson Education, edexcel and prospects was assembled to design employability and work skills (vocational) qualifications new to the UAE.

Nearly 2000 nationals have been able to develop their Business English skills sufficient to study in English, develop work and management skills and to receive support in seeking sustainable employment. A new careers guidance service with more than 40 trained career guidance advisors was a key product of the project.

Ambulatory Healthcare Services (AHS) - “Enhancing the capacity for leading strategy and change in AHS” [Executive Management Program for 16 senior business leaders]

AHS is part of a new independent public joint stock company charged with providing the people of Abu Dhabi with one of the best healthcare systems in the world. This presents both a great opportunity and a significant challenge for AHS who have approached the Institute for Enterprise Development (IED) to develop an Executive Development Program to support their leaders in achieving their mission.

The program consists of a series of modules and master classes designed to enhance the leadership capacity in leading strategy and change throughout the organization.

The development process has been designed in consultation with the entire leadership group, who shared specific areas of support and development they felt they needed in order to successfully fulfill their roles as senior leaders in AHS.

DCS – “Reskilling a traditional workforce for the modern economy” [Over 900 Civil Servants enrolled on professional development programs]

As part of the Emirates Strategic Plan for the restructuring and privatization of the public sector, more than 1000 public servants needed to be re-skilled and equipped to take on new roles at work.

The Institute for Enterprise Development (IED) was able to use experience taken from other countries to design an integrated re-skilling program with business English, IT skills, management and vocational training. IED assembled international partners to introduce new work-based programs to the region.

Over 1000 civil servants have benefited from the scheme and are working towards gaining internationally-recognized certificates from key awarding bodies like the Chartered Management Institute and edexcel.

AZADEA - “Working with the private sector to expand the capabilities of UAE nationals” [Supporting Corporate Emiratisation]

The Emirates continues to need to develop its nationals into the business leaders of the future. Whilst the public sector continues to provide support for this aim it is also necessary that the private sector supports this development and creates industry specific Emirati leaders and skilled workers. Azadea as a leading multination retail organization was one of the first corporate clients to access the depth of experience and capabilities for corporate Emiratisation available from the ADU Institutes.

The Institute of Vocational Studies (IVD) at Abu Dhabi University (ADU) was in a unique position to provide fully customised corporate Nationalisation programs, combining the internationally accredited language, work skills, and vocational qualifications needed by Azadea.

By preparing entrants into Azadea with the necessary skills and competencies to succeed in their new jobs from day one new Emirati employees are able to perform and excel in their roles, creating value and preparing them for the leadership roles of the future – thanks to their partnership with the Institute for Vocational Development (IVD) at Abu Dhabi University (ADU).

FMT - “Equipping the UAE Armed Forces with state of the art medical skills for the battlefield” [Over 13000 army personnel trained]

Filed Medical Training Program is designed to train UAE Armed Forces Personnel of all ranks, in the techniques and procedures of first aid and the skills of saving life and limb in peace time and in war time. The training of medical services personnel on basic and advanced medical skills will be based on recent medical and technical methodology and taught to the standards of the modern medicine.

FMT aims are: Train Armed forces personnel of all ranks, on the best techniques of first aid and the measures of saving life or limb in the field to standards of modern warfare, certify and re-certify DMS personnel including physicians and nurses to acquire and refresh the skills of modern military medicine and to train and qualify special operations core on life saving technique in the field and the technique and skills required for management of mass casualty incidents.

Importance of FMT comes from the followings:

• The need to deal with field injuries to save life and limb and return the soldier to duty as soon as possible
• The need to manage mass casualty incidents
• The need to maintain filed medical skills and medical services personnel
• Joint operations with friendly forces
• The role of UAE Armed forces in out of country mission and operations
• International humanitarian missions

Target of training include, multiple organizations and unit of armed forces, directorate of medical services personnel and special operations headquarters personnel